Epson P900 problem

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Al Wyman

Al Wyman

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Hi this is a question for any of you using an Epson P900 printer. Epson has an update which came out around the 1st of April and since installing this update I now have what I can best describe as "tractor tracks" running the length of the print. These are not what is commonly called pizza wheel marks. If I Turn on the Thick Paper setting the problem goes away. I'm using Epson Ultra Premium Photo Paper Luster which is 10mils thick. This happens with whatever paper I use.
Have any of you seen this problem after doing the update.
Al
 
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Hi Again, in the continuing saga of the P900. After talking to Epson they are replacing the printer. Also after all this I read from several sources that you NEVER do updates on Epson printers (don't know if this also applies to Canon). The question is.... when you get something new(like a printer) they say to check for updates while doing the initial install. I have always checked and updated if an update was available but now I'm wondering if this is a good idea. My problem occurred after doing an update after already having it for 4 months.
Al
 
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Hi Al, I have had several Epson printers over the years and normally updated drivers and firmware whenever a new version was published - never had an issue with them.

My current printer is a P900, like yours, and it was updated recently with no ill-effect.

Pleased you got the problem sorted out :)
 
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I guess that there must have been something wrong with the printer from the outset and the update just set it off and basically made it unusable. I received the new printer in from Epson and it's working fine. I have returned the original printer to Epson along with a couple of sample pictures to show them what I was seeing.
Al
 
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Hopefully the new printer gives you many years of good service.

Most printer companies want you to be happy with thier product so that you'll continue to purchase their ink!
 
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