Can you help?

[pvindis]

Can anybody help me with this problem? (CLOSED)

I have taken a lot of macro photos earlier where I use a tripod and the subject is on a horizontal surface.
I have photographed in wide format and the photo has entered in wide format on the Mac either via tethered in LR or via Helicon Remote.
Now the photo suddenly is in portrait format and as soon as I move the camera away from horizontal position and take photo, it is in wide format again.

Z9 and iMac or pc - same problem.
A friend with Z9 has the same problem.

I have tested with Z6 - No problem!

I have added 3 photos of the situation.
Photo 4-6 shows when camera is vertical and wide format. 4 is the setup, 5 is how Z9 sees it, 6 is how LR or Helicon Remote sees it.

 

[Unscript]

There's the Auto-Rotate pictures option, which is curiously in the playback menu instead of the photo shooting menu. It keeps the orientation of the UI constant, but I'm not sure how it'll handle the remote. The photo will still have portrait/landscape orientation, depending on what your camera has decided, though.

 

[pvindis]

There's the Auto-Rotate pictures option, which is curiously in the playback menu instead of the photo shooting menu. It keeps the orientation of the UI constant, but I'm not sure how it'll handle the remote. The photo will still have portrait/landscape orientation, depending on what your camera has decided, though.

Tks - I have tried to turn it on/off without luck.

 

[Unscript]

Tks - I have tried to turn it on/off without luck.

If you take the photo, it'd be interesting to see the orientation information in the Exif - landscape (top left) or portrait (top right), and maybe compare with the Z6 with the Z9. Just to rule out whether it's happening on the camera side or the software side.

From your description, it looks like the software disagrees with the camera about the orientation. When Auto-Rotate pictures is on, the camera UI should reflect the orientation it puts in the Exif, so there's clearly a contradiction. Unless the camera sensor can also detect when it's shooting straight up/down (and is confused about it), but I doubt it. What's even weirder is that you see the same on both a PC and a Mac, with two different programs.

It's as if the Z9 thought it was horizontal but put another information in the Exif.

Either way, isn't that easier to shoot with a slight angle and correct the perspective later? Chances are you'll have to rotate some of the images if the camera toggles the orientation on a whim, anyway. At least with a perspective correction, you can automate that in your flow (well, it's possible with Darktable; I'm not using LR).

 

[pvindis]

If you take the photo, it'd be interesting to see the orientation information in the Exif - landscape (top left) or portrait (top right), and maybe compare with the Z6 with the Z9. Just to rule out whether it's happening on the camera side or the software side.

From your description, it looks like the software disagrees with the camera about the orientation. When Auto-Rotate pictures is on, the camera UI should reflect the orientation it puts in the Exif, so there's clearly a contradiction. Unless the camera sensor can also detect when it's shooting straight up/down (and is confused about it), but I doubt it. What's even weirder is that you see the same on both a PC and a Mac, with two different programs.

It's as if the Z9 thought it was horizontal but put another information in the Exif.

Either way, isn't that easier to shoot with a slight angle and correct the perspective later? Chances are you'll have to rotate some of the images if the camera toggles the orientation on a whim, anyway. At least with a perspective correction, you can automate that in your flow (well, it's possible with Darktable; I'm not using LR).

Thanks for your input.
Orientation is blank in File Info from Photoshop.
Found out by testing today, that it is Helicon Remote only that has the problem. I will contact them.