D500 issues Raw to Jpg

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Jim Stamates

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Hi all. First time on this forum as I am struggling for an answer. I'm a pro photog and have been using the D500 since it came out. I always shoot raw and have never changed to jpg on purpose. On the last few shoots while editing I noticed a series of images where shot in jpg fine large. Attempting to figure out how this happened I realized that if the Quality button is pressed and the command dial is turned one click to the right (counter clockwise) it will switch to jpg fine large. But only one click. Now I'm wondering how this could happen as I never use those buttons. The command dial is set for EV without using the EV button. Is it me or the camera? Anyone ever have this happen?
Thanks.
 
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Re-set camera to raw and go shoot. Make sure to check the Image Quality setting in the Shooting Menu.... How many actuations on the camera? Ever sent it in for servicing? Guessing camera is fine.......
 
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Butlerkid said:
Re-set camera to raw and go shoot. Make sure to check the Image Quality setting in the Shooting Menu.... How many actuations on the camera? Ever sent it in for servicing? Guessing camera is fine.......
Click to expand...
Thanks for the reply. 147,000 clicks. Works great except for the raw jpg oddity. I set back to raw both in menu and dial. Happens again but not that often. I'm guessing it is operator error but wondering if anyone else is doing the same thing. Can't figure out what I might be doing to hold the Qual button and move the command dial accidentally.
 
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It's not an issue isolated to the D500, I've experienced it on D7200. It's annoying to se that several images is not the format you expect, but in jpeg. If you then pushes the dial 1-2 positions more it gets even worse.
 
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Niels.hr.Hansen said:
It's not an issue isolated to the D500, I've experienced it on D7200. It's annoying to se that several images is not the format you expect, but in jpeg. If you then pushes the dial 1-2 positions more it gets even worse.
Click to expand...
Niels, have you decide it is something you are doing while shooting? Holding the camera differently perhaps? or do you think it is Nikon gremlins.
 
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On this point I tend to think of gremlins, because it was a handful of images in the middle of a full days shoot. Can accept that I accidental pushes a button a turn the dial once. But half a minute later do the same, but turning 1 position back, that does not seem likely.
I do push buttons and turn dial when looking through the view finder, mostly to change ISO, but I have moved the ISO button to the video release, so no confusion there.
 
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