Adobe Subscription Plans price changes

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Dumb question time - for those who have switched to the annual plan, paid annually from the annual plan, paid monthly, how exactly did you do it? In my "Manage plan" pop-up the only option I have is to cancel my plan and in my "Edit billing and payment" pop-up the only option I have is to add a new credit card. Any clues on how to switch to the annual plan billed annually?
 
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brianmatiash said:
Ok, I think I understand your premise. So here's the thing: regardless of whether you are a new or returning subscriber to the Lightroom 1 TB plan on or after Jan 15th, if you opt for the annual Pay Up Front method, you will pay $119.88 USD, which is the equivalent of the current monthly rate of $9.99 USD. The only change would be if you switch to the Lightroom 1 TB plan after Jan 15th and select the monthly pay option, in which case you'd pay $11.99/mo USD.

So yes, you can remain on the Creative Cloud Photography 20 GB plan and access LrC, and then switch to the LR 1 TB plan on/after Jan 15th and continue to access it. And if you choose to pay annually up front, you'll pay the equivalent of the current monthly rate.
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I assumed that if you switched plans after the 15th you'd loose your "grandfathered price" but now I'm getting the impression this is more that the rate lock ins are based on "existing [annual] customer" status?

brianmatiash said:
Also, keep in mind that if you switch from the Creative Cloud Photography 20 GB plan to the Lightroom 1 TB plan after January 15th, 2025, you will not be able to return to the CCP 20 plan.
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understood

brianmatiash said:
Does that clarify things?
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That does help!

Thanks, Brian, sorry to sound whingy over a couple of bucks a month! :ROFLMAO:
 
dupcak said:
Dumb question time - for those who have switched to the annual plan, paid annually from the annual plan, paid monthly, how exactly did you do it? In my "Manage plan" pop-up the only option I have is to cancel my plan and in my "Edit billing and payment" pop-up the only option I have is to add a new credit card. Any clues on how to switch to the annual plan billed annually?
Click to expand...

That happened to me too. My monthly pay date was the 15th and the text help robot said options are locked until that payment is processed. I'll try in a couple days.
 
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dupcak said:
Dumb question time - for those who have switched to the annual plan, paid annually from the annual plan, paid monthly, how exactly did you do it? In my "Manage plan" pop-up the only option I have is to cancel my plan and in my "Edit billing and payment" pop-up the only option I have is to add a new credit card. Any clues on how to switch to the annual plan billed annually?
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This Is a known issue that we’re working through. However, I have heard from several customers with the same issue that they were easily able to switch to the Annual up front plan by contacting Adobe customer support: 800-585-0774
 
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brianmatiash said:
This Is a known issue that we’re working through. However, I have heard from several customers with the same issue that they were easily able to switch to the Annual up front plan by contacting Adobe customer support: 800-585-0774
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Many thanks - after a bit of online searching that seemed like the best suggestion out there. Thanks for the confirmation. I have a feeling that if you keep giving away good information around here you might be a very busy man!
 
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TheLRC said:
I can also add that if you update to the annual plan in advance, to maintain the price, you will receive 500 generative credits instead of the previous 250.
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Just thought about that; I never realized they counted those. Is there a place to see how many "credits I have left." Is the new eraser in LRC considered generative (they call it that), and if so, am I limited to how many times I can use it without paying for additional clicks? Not that Adobe would ever do that...

🙄
 
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Nimi said:
Just thought about that; I never realized they counted those. Is there a place to see how many "credits I have left." Is the new eraser in LRC considered generative (they call it that), and if so, am I limited to how many times I can use it without paying for additional clicks? Not that Adobe would ever do that...

🙄
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Open the Creative Cloud Desktop app and then click your user image up in the right corner to see your account, you will see your total credits and credits left.
And there is no limit to use it. The only limit is the use of "fast" AI processing.
When the credits have reached the limit, you can still use the generative services, but your work will have a lower priority, which in English means that the process will take longer.

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Nimi said:
Thank you. I'm afraid to look... Do you think that the new eraser in LRC counts against this? How about the generative filters (enhance skin etc)?
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Not sure how it's counted - have to come back on that.
But you don't need to be afraid to look - when the credits have reached the limit, you can still use the generative services, but your work will have a lower priority - the process will take longer.
 
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TheLRC said:
Not sure how it's counted - have to come back on that.
But you don't need to be afraid to look - when the credits have reached the limit, you can still use the generative services, but your work will have a lower priority - the process will take longer.
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Thank you. I fear a pay-for-click model in the near future. Adobe is hammered by investors for not coherently monetizing AI, and that's a low-hanging-fruit.
 
Nimi said:
Thank you. I'm afraid to look... Do you think that the new eraser in LRC counts against this? How about the generative filters (enhance skin etc)?
Click to expand...

In photoshop you can switch the remove tool from generative to regular or use auto where the software decides. I don't know about LrC, never used it there, but I'd wonder if it didn't use auto since it doesn't give a choice. Maybe look at your credit count, then do a lot of erasing and go back and see it the count goes down?

Or maybe Brian knows?

This seems to imply that it does use credits:

community.adobe.com

What is this credit based system for generative AI?

I was watching some youtube videos about the latest release that includes the generative AI remove feature, and it was mentioned that once it gets promoted out of early access it will require monthly credits to use. Does this mean, on top of the subscription price I already pay for the 2tb...
community.adobe.com community.adobe.com
 
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brianmatiash said:
This Is a known issue that we’re working through. However, I have heard from several customers with the same issue that they were easily able to switch to the Annual up front plan by contacting Adobe customer support: 800-585-0774
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I had that same problem and called the number you gave at Adobe. I had to wade through the usual menus to get to an agent, but he made the change to annual billing for me very quickly.
 
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bleirer said:
In photoshop you can switch the remove tool from generative to regular or use auto where the software decides. I don't know about LrC, never used it there, but I'd wonder if it didn't use auto since it doesn't give a choice. Maybe look at your credit count, then do a lot of erasing and go back and see it the count goes down?

Or maybe Brian knows?

This seems to imply that it does use credits:

community.adobe.com

What is this credit based system for generative AI?

I was watching some youtube videos about the latest release that includes the generative AI remove feature, and it was mentioned that once it gets promoted out of early access it will require monthly credits to use. Does this mean, on top of the subscription price I already pay for the 2tb...
community.adobe.com community.adobe.com
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LrC does give you a choice and I'm quite sure credits are used when using generative AI, and unticking that choice should prevent the usage of credits.
Anything else wouldn't make sense...

1734460134776.png
 
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Hooligans Imagery said:
Would your accountant say it’s fortunate if you bought enough credits that you didn’t have to worry about them being used so that it’s not pay per click. Just a lump sum.
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It's something else. When I shoot a black cowboy hat for an ad, for example, I probably click a 100 times to clean up the dust. Non-AI cloning is fine, but the new tool is better. I just don't want to think about it and I certainly can't include it as a line-item in an invoice.

But yes, "Adobe, here is $1,000 for one year of everything."

I use Artilst.io for music, clips, VFX, SFX, and other tools. Lump-sum for everything.
 
Nimi said:
Pay-per-click. Unfortunate.
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The way they describe it you still can use it as much as needed, but apparently is slower when the credits run out. Perhaps fairer in the sense that the few data hogs wouldn't bottleneck the pipeline for ordinary users.
 
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I haven't had to pay for the 20Gb plan for several years as Adobe provides it free if you sell more than 250 images a year via their stock platform. I'm hoping that continues this year and onwards.
 
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Nimi said:
Thank you. I fear a pay-for-click model in the near future. Adobe is hammered by investors for not coherently monetizing AI, and that's a low-hanging-fruit.
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Nimi, absolutely ! Adobe Inc. has to answer to the shareholders, it's of utter-most-urgent matter to squeeze, milky & harvest last drop of penny from the users.

:ROFLMAO:

Oliver
 
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