If you would like to post, you'll need to register. Note that if you have a BCG store account, you'll need a new, separate account here (we keep the two sites separate for security purposes).
It was a phone call to Apple support. I have found them quite responsive in Australia. I searched on line to no avail because at that point my OS wasn’t capable. I was surprised there was a possible upgrade that was not available online. But you should be well past 10.13.6.
I will try again. My MacBook is the 2021 M1 Max with 64 gig ram. Should I just delete. NX Studio and reload it? I really need this to work.
When I contacted Apple Support I was told that the 2017 iMac could not be used as a 2nd monitor and that using remote connect only feeds a jpeg quality image. My question to them was if I get a Mac Studio, could I use the 5k screen as an external monitor? I love the 5k. I have a super fast windows machine that I remote to, as well as another iMac, a 24”… but it’s the quality of the video feed that concerns me. As you know, jpeg probably isn’t good enough for editing.
I would just run the installer first. If that doesn't work, right click on the icon under applications and move to trash. Then delete the following folders as well.
