Dropped my Z9 on a concrete floor.

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Out of curiosity, I looked at Canadian insurance companies and valuable personal property like jewelry, musical instruments, etc. TD insurance's website indicates that they have some kind of rider that would extend coverage beyond Schedule C personal property to these high value items. Maybe at least a starting point?
 
I am Canadian and unfortunately we don’t get the same privilege with insurance company as in USA. For me the best thing that I could do is to include my photographic equipment with my home insurance which covers against theft, lost and fire. And when I buy an équipement from my dealer I add an insurance that covers up to three years equipement replacement or repair. The condition is you should bring back the equipment (lenses and/or body) or pieces for the insurance to work. I have been using that for the last three years and thsnkfully I have not used this service yet. So I can’t say if it is good service or not, but at least I am less worry about the fall or break of my equipement
 
About a month ago in my underground parking spot I threw my bag on my back and turned and the Z9 with 500 pf (and 1.4 tc) slid out of the bag (yup one zipper not pulled to the top). Best I could figure it dropped and hit on the bottom of the camera which has a small rig l-bracket attached (there is the slightest of burrs on the bracket and thus that conclusion). Camera and lens wound up sitting as the would on a table, but pretty sure the camera fell, camera down, lens pointed up, in the vertical position given where the mark is on the bracket. The jarring of the drop made the lens hood (in reverse) pop off, as well.

Thought I'd escaped any damage -- though it took me until the next day to turn the camera on and take some shots, so convinced was I that the sensor was likely hanging by a thread or all of the glass in the lens was cracked. Have taken a few thousand shots with the combo since then without issue.

HOWEVER, today I went to shoot the lens without the TC and oh oh it and the lens are stuck together. The TC will turn to the remove position but the final click and removal is not available.... I can see a raised edge of a metal ring or ridge between the camera and TC that curves out of true in one spot....

So will be making a trip to Nikon next week -- luckily they're just down the highway. Hope they have returned to taking drop offs as it'll be an added pain to box and ship. Or maybe I'll just settle for having a fixed 700 f8 lens.... Ah, no :)

While on this subject, any Canadian shooters can give a recommendation for loss/damage insurance for photo gear. Been casually trying to buy coverage for years and every time the carriers I do find always turn me away as I'm not a commercial photographer. The standard carriers of course are only interested in covering the gear for normal 'home owners insurance' so if I say, oh I dunno drop the Z9 and 500 pf with 1.4 TC attached on a cement floor they won't cover repairs.
Here's my broken camera story. I was setting up my new at the time Z7 on a tripod with a brand new 70-200 F/2.8 E lens on the FTZ adapter. I had is sitting on the lawn was shooting up high so the camera was about 6 feet off the ground. I went inside to get the weights I hang from the tripod to keep it from tipping over and got distracted and when I came back out the tripod had gone "TIMBER" and fallen like giant tree. Remember, I was set up on the lawn being no dummy! The only problem was there was a sidewalk about 4 feet away and the tripod was over 5 feet up. The camera hit directly on the EVF and the lens functioned as a drive hammer and smashed the front ring of the FTX back into the ftz body about a quarter of an inch and it was very crooked.

The tripod was laying there with about 2500 worth of lens and 3000 worth of camera pointing straight up at the sky on the elevated concrete slab it landed on. My mind was screaming, "Oh the humanity..." and I had images of the camera burning like the Hindenberg and hoped the insurance covered a brand new replacement because surely the one laying on the ground was smashed beyond all repair and it was attached to an expensive lens that was now junk for the scrap heap.

And when I picked it up the camera was still on and took pictures! The EVF was finished, the eye piece shredded and the lens pointed off at a strange angle but the monitor worked fine and when I touched it the camera took a picture. The shutter release worked too. All the controls still worked. I took off the ftz and mounted a Z lens to test the camera and it kept shooting. I got out a flash and put it on and everything seemed fine except it wouldn't fire. Turns out the obvious was true, the EVF module and hot shoe connections are close together and took a serious hit.

I have been using the 70-200 hammer lens for about two years now and have had absolutely no problems. The FTZ served as great shock absorber apparently. I disassembled the FTZ unit and realigned the front mount and put it back together. It is still functioning today also (as a spare only). Nothing broke in the adapter amazingly and the front mount just slid back off the edge of the stops inside the rim and needed to be put back in place..

I used the camera for a week or so with no problem before it went off to NYC for repair. I bought the Adorama insurance when I bought the camera and it was sent out on a Friday and I had it back the next Thursday. It did have to make a return trip to the Big Apple a few weeks later when pixels on the viewfinder started failing but it spent one day there getting a new monitor installed and came back just fine.

Everything was done for free except I paid out of pocket to get it flown back a day sooner on each trip.

The coolest part was that it's kind of like having a new car and getting that first ding in the body. I treated it like a delicate little flower at first and after it fell I treated it like another hammer in my toolbox and it keeps on working just fine.

Modern cameras are tough critters and hard to kill was my lesson learned. The only visible sign of the fall on the camera body was the torn up rubber eyepiece. And if someone would have told me that the lens would have taken that fall and not even gotten scratched, much less continue to focus and function perfectly I would thought they were insane.

It's all working fine this morning like nothing ever happened.
 
Just a side note. Somebody sells people in Canada these types of policies. I say that because all over the world there are people who don't own homes or cars or have homeowners' insurance who insure valuable computers, cameras, jewelry, hockey card collections and whatever else and insuring things is what insurance companies do. Musicians insure their fingers. It's just a matter of finding a company who can write the policy. Where one lives may not even matter given that the policy I have is a stand-alone insurance and not tied to any other coverage I have.

Hope you find something soon, Steven
 
About a month ago in my underground parking spot I threw my bag on my back and turned and the Z9 with 500 pf (and 1.4 tc) slid out of the bag (yup one zipper not pulled to the top). Best I could figure it dropped and hit on the bottom of the camera which has a small rig l-bracket attached (there is the slightest of burrs on the bracket and thus that conclusion). Camera and lens wound up sitting as the would on a table, but pretty sure the camera fell, camera down, lens pointed up, in the vertical position given where the mark is on the bracket. The jarring of the drop made the lens hood (in reverse) pop off, as well.

Thought I'd escaped any damage -- though it took me until the next day to turn the camera on and take some shots, so convinced was I that the sensor was likely hanging by a thread or all of the glass in the lens was cracked. Have taken a few thousand shots with the combo since then without issue.

HOWEVER, today I went to shoot the lens without the TC and oh oh it and the lens are stuck together. The TC will turn to the remove position but the final click and removal is not available.... I can see a raised edge of a metal ring or ridge between the camera and TC that curves out of true in one spot....

So will be making a trip to Nikon next week -- luckily they're just down the highway. Hope they have returned to taking drop offs as it'll be an added pain to box and ship. Or maybe I'll just settle for having a fixed 700 f8 lens.... Ah, no :)

While on this subject, any Canadian shooters can give a recommendation for loss/damage insurance for photo gear. Been casually trying to buy coverage for years and every time the carriers I do find always turn me away as I'm not a commercial photographer. The standard carriers of course are only interested in covering the gear for normal 'home owners insurance' so if I say, oh I dunno drop the Z9 and 500 pf with 1.4 TC attached on a cement floor they won't cover repairs.
Steven,

I’m not sure where you live, but I live in British Columbia and have my photo gear – used for personal use only - listed on our “renter’s policy” (for this purpose the same as “home owner’s” policy) from Wawanesa. There is a $500 deductible per occurrence, and the annual cost is 2.5% for digital camera bodies, 2% for lenses and other photo gear for replacement value (not a depreciated value). Reading the policy defines “loss” quite broadly. I’ve asked the broker about “mysterious loss” such as disappearance from a locked car and if the gear ended up at the bottom of a lake. Both times, I was assured that the insurance would cover the loss. That doesn’t mean there might not be an argument about it but it would be insured.

Note that I was cautioned that if the gear was used commercially the policy would not apply, zero tolerance. Also, I’m new to Canada, but my understanding is that insurance can vary quite a bit from province to province.

Fortunately, I have not had to submit a claim for the photo gear.

I know that many would think the cost is expensive, but I’ve lived through two dwelling fires. When insurance is needed, it sure is nice to have.

Best of luck to you!

Dan
 
Sorry to hear the bad news Steven. I have a State Farm policy for personal items (my home owners policy is with Amica) covering my photography gear. The coverage isn’t all that costly. Unfortunately, I don’t know what’s offered in Canada.
 
Steven, I dropped my D850 years ago, hit the concrete and had major damage, on the shutter, prism and mount. I thought it was gone, but Nikon fixed it. It came back looking like a new camera and worked better then I when I first got it. The cost of repair was very reasonable. I think I paid around $400 for the repair. Since then I insure all of my gear with a personal property policy through State Farm Insurance. It is very reasonable for replacement insurance. It covers theift, water and drop damage. You should ask your insurance company about a personal property policy.
 
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About a month ago in my underground parking spot I threw my bag on my back and turned and the Z9 with 500 pf (and 1.4 tc) slid out of the bag (yup one zipper not pulled to the top). Best I could figure it dropped and hit on the bottom of the camera which has a small rig l-bracket attached (there is the slightest of burrs on the bracket and thus that conclusion). Camera and lens wound up sitting as the would on a table, but pretty sure the camera fell, camera down, lens pointed up, in the vertical position given where the mark is on the bracket. The jarring of the drop made the lens hood (in reverse) pop off, as well.

Thought I'd escaped any damage -- though it took me until the next day to turn the camera on and take some shots, so convinced was I that the sensor was likely hanging by a thread or all of the glass in the lens was cracked. Have taken a few thousand shots with the combo since then without issue.

HOWEVER, today I went to shoot the lens without the TC and oh oh it and the lens are stuck together. The TC will turn to the remove position but the final click and removal is not available.... I can see a raised edge of a metal ring or ridge between the camera and TC that curves out of true in one spot....

So will be making a trip to Nikon next week -- luckily they're just down the highway. Hope they have returned to taking drop offs as it'll be an added pain to box and ship. Or maybe I'll just settle for having a fixed 700 f8 lens.... Ah, no :)

While on this subject, any Canadian shooters can give a recommendation for loss/damage insurance for photo gear. Been casually trying to buy coverage for years and every time the carriers I do find always turn me away as I'm not a commercial photographer. The standard carriers of course are only interested in covering the gear for normal 'home owners insurance' so if I say, oh I dunno drop the Z9 and 500 pf with 1.4 TC attached on a cement floor they won't cover repairs.
A client accidentally knock my Z9 of a table onto concrete with the 50mm f1.2 mounted.
Lucky no damage to either - I guess that's why they call the Z9 a pro level camera.
House insurance for non-professionals sometimes covers camera gear taken outside the house - worth checking...🦘
 
About a month ago in my underground parking spot I threw my bag on my back and turned and the Z9 with 500 pf (and 1.4 tc) slid out of the bag (yup one zipper not pulled to the top). Best I could figure it dropped and hit on the bottom of the camera which has a small rig l-bracket attached (there is the slightest of burrs on the bracket and thus that conclusion). Camera and lens wound up sitting as the would on a table, but pretty sure the camera fell, camera down, lens pointed up, in the vertical position given where the mark is on the bracket. The jarring of the drop made the lens hood (in reverse) pop off, as well.

Thought I'd escaped any damage -- though it took me until the next day to turn the camera on and take some shots, so convinced was I that the sensor was likely hanging by a thread or all of the glass in the lens was cracked. Have taken a few thousand shots with the combo since then without issue.

HOWEVER, today I went to shoot the lens without the TC and oh oh it and the lens are stuck together. The TC will turn to the remove position but the final click and removal is not available.... I can see a raised edge of a metal ring or ridge between the camera and TC that curves out of true in one spot....

So will be making a trip to Nikon next week -- luckily they're just down the highway. Hope they have returned to taking drop offs as it'll be an added pain to box and ship. Or maybe I'll just settle for having a fixed 700 f8 lens.... Ah, no :)

While on this subject, any Canadian shooters can give a recommendation for loss/damage insurance for photo gear. Been casually trying to buy coverage for years and every time the carriers I do find always turn me away as I'm not a commercial photographer. The standard carriers of course are only interested in covering the gear for normal 'home owners insurance' so if I say, oh I dunno drop the Z9 and 500 pf with 1.4 TC attached on a cement floor they won't cover repairs.
PPA MEMBERSHIP BENEFITS

Insurance for Professional Photographers​


This what i use.
 
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PPA MEMBERSHIP BENEFITS

Insurance for Professional Photographers​


This what i use.
Is PPA still only doing commercial/business insurance ? The last time I checked that was all they were carrying and so insurance included a lot of things like liability etc. etc. that I do not need and so it made it quite a bit more expensive.
 
Is PPA still only doing commercial/business insurance ? The last time I checked that was all they were carrying and so insurance included a lot of things like liability etc. etc. that I do not need and so it made it quite a bit more expensive.
I followed the link and there's a comparison between what you'd get just being a member or if you pay.

I'm not sure what "mysterious disappearances" covers. My concern was dropping the camera overboard when at sea in a zodiac... probably 100% write off as well as being unrecoverable. I was checking as this happened to a freind and his insurers wanted to see the camera! Needless to say he couldn't provide it and they didn't pay!

Screenshot 2022-09-11 at 15.39.24.JPG
You can only see EXIF info for this image if you are logged in.
 
I followed the link and there's a comparison between what you'd get just being a member or if you pay.

I'm not sure what "mysterious disappearances" covers. My concern was dropping the camera overboard when at sea in a zodiac... probably 100% write off as well as being unrecoverable. I was checking as this happened to a freind and his insurers wanted to see the camera! Needless to say he couldn't provide it and they didn't pay!

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I see they still want you to apply before they tell you what it would cost. When I checked before the cost was more than I was paying at that time for scheduled coverage on my renters insurance. They also required my business name etc. for the liability insurance etc. provided and I do not have a business. I finally dug deep enough to see the cost membership plus added cost more than I am paying for gear coverage and I do not need the business coverage and also would not qualify since I do not operate a photography business.
 
Thanks all. I'll wade into this again but I have been specifically been told by three insurance companies (including at the time and present my current home insurer) that yes given the cost a separate rider is needed for camera gear but coverage does not extend beyond things such as theft and fire or water damage, no matter how much I might pay.... And Bob, it's because I've just bought another canoe -- a solo for specifically photo taking reasons -- that I'm back on the hunt. Off to get persistent and talk to the 'right person' so I can get coverage :)
Steven,

I’m guessing you’re in Alberta and I see Wawanesa provides insurance there. Have you talked to a Wawanesa broker? If so, I’d love to know the name of who you spoke with, and their location. I’ll have my broker speak to him/her and someone will be changing their answers to either you or me…

Dan
 
Steve is in Canada. From his post, doesn't appear that Canadian insurers follow the same policies as those in the US. As others have posted (so didn't bother posting myself), in the US almost every home owner can get a scheduled policy which insures their equipment for almost any conceivable accident, including dropping it. In my case it was Allstate and they also paid a claim for repair on a dropped lens here in the US. Maybe in Canada they don't allow insurance companies to charge enough to make it worthwhile for an insurer there to do this?
I can buy a rider on my home insurance to cover my cameras (as I do my art, for example) -- done because of the higher value of the items -- but what I'm repeatedly told is that rider will not cover things like damage by use (eg dropping it or leaving a lens in a field and going home without it :) And no that latter bit I haven't done but a friend has). Yet as the comments show, I think it comes down to the day of the week and the company's risk appetite LOL And if so I'd be worried when it comes to any sort of claim that goes beyond the gear got stolen from my apartment or damaged in a fire in my apt, for example.
 
Sorry to hear the bad news. Suggest Hill and Usher (agent) in Arizona they wrote our policy with Philadelphia Insurance. Years back my wife dropped her D4, 300 2.8 and 1.4 teleconverter. Payed claim minus deductible in a very timely manner. Policy is for replacement cost based on original retail price.
Thanks, I'm in Canada, however.
 
Good luck Steven ... hope Canadian or provincial insurance rules etc. do not preclude you for getting an all risk, no deductible scheduled property coverage. I have it in the US and have only had one claim for D6 hitting the pavement with 600f/4E attached and it landed on a bottom corner right on the battery door. No damage to the lens but the camera lens mount had to be replaced. Insurance paid for it but it was a pretty cheap repair so the insurance company still came out ahead. If that camera and lens both had to be replaced they sure would not have :)
Thanks. And of course that's the other end of the equation -- once a claim is filed whether the damn insurance company finds reasons to not cover the damage :)
 
When I started shopping for insurance, I sent an email to Steve Perry asking about who he used for insurance and he referred me to a BCG Forum discussing insurance! I'm not sure where it's at but somewhere on here is a thread on the topic and it's what eventually led me to what I bought.

State Farm has left Canada from what I see online but this is an example of the type of policy a lot of people are mentioning here. https://www.statefarm.com/insurance/home-and-property/personal-articles-policy.

These are common policies and I doubt you need to have homeowners of any other coverage with most companies, but you'll find out when you call around.

Experience lesson number one that I learned...be sure that when you add items to any policy that you do end up with that when you add something you buy used or on sale or at a discount that you add them to the policy with the full current market price so that if it is destroyed and can't be repaired you receive enough money to cover the true value without paying anything out of pocket. My agent uses whatever price I tell him as the coverage value and, of course, the premium reflects the insured price. With these policies you are paying for a dollar value of coverage so it just means you will pay a few more pennies per period for adding the difference in price.

And, of course, copies of receipts and serial numbers and a picture of the gear goes to the insurance company to prove ownership and help the police in case of theft and it ending up in a pawn shop or for sale on Ebay.

As far as I know, as long as I pay the premium for the value I request for the Z9, for example, if it gets destroyed this year, next year or 5 years from now I will receive the full insured price as long I continue to pay the premium. Of course, as the market price goes down, you can always decrease the insured value to follow the dropping price.

You can also add computers and all your diamonds, sapphires and rubies that you have laying around the house to the same policy. No cell phones though, at least not on my policy.

Happy shopping.
Thanks. I've spoken to a lot of companies -- all happy to take my money with an added rider for the camera gear (as they do for my art collection) but balk once I start talking about damage out of the home essentially. So if I knocked the camera off a table I might have a chance for a claim. Drop it hiking.....
 
Out of curiosity, I looked at Canadian insurance companies and valuable personal property like jewelry, musical instruments, etc. TD insurance's website indicates that they have some kind of rider that would extend coverage beyond Schedule C personal property to these high value items. Maybe at least a starting point?
As I've said I have a rider for "valuable property" on my art collection and it's available for my camera gear but the problem begins when I want protection from damage (like dropping it). I know people who have the coverage in Canada; I've concluded it's just the insurance company risk dance on any given day I call so I'll continue to call. There are companies that insure camera gear specifically, but their amount max for non professionals is lower than my 180-400 alone :)
 
Here's my broken camera story. I was setting up my new at the time Z7 on a tripod with a brand new 70-200 F/2.8 E lens on the FTZ adapter. I had is sitting on the lawn was shooting up high so the camera was about 6 feet off the ground. I went inside to get the weights I hang from the tripod to keep it from tipping over and got distracted and when I came back out the tripod had gone "TIMBER" and fallen like giant tree. Remember, I was set up on the lawn being no dummy! The only problem was there was a sidewalk about 4 feet away and the tripod was over 5 feet up. The camera hit directly on the EVF and the lens functioned as a drive hammer and smashed the front ring of the FTX back into the ftz body about a quarter of an inch and it was very crooked.

The tripod was laying there with about 2500 worth of lens and 3000 worth of camera pointing straight up at the sky on the elevated concrete slab it landed on. My mind was screaming, "Oh the humanity..." and I had images of the camera burning like the Hindenberg and hoped the insurance covered a brand new replacement because surely the one laying on the ground was smashed beyond all repair and it was attached to an expensive lens that was now junk for the scrap heap.

And when I picked it up the camera was still on and took pictures! The EVF was finished, the eye piece shredded and the lens pointed off at a strange angle but the monitor worked fine and when I touched it the camera took a picture. The shutter release worked too. All the controls still worked. I took off the ftz and mounted a Z lens to test the camera and it kept shooting. I got out a flash and put it on and everything seemed fine except it wouldn't fire. Turns out the obvious was true, the EVF module and hot shoe connections are close together and took a serious hit.

I have been using the 70-200 hammer lens for about two years now and have had absolutely no problems. The FTZ served as great shock absorber apparently. I disassembled the FTZ unit and realigned the front mount and put it back together. It is still functioning today also (as a spare only). Nothing broke in the adapter amazingly and the front mount just slid back off the edge of the stops inside the rim and needed to be put back in place..

I used the camera for a week or so with no problem before it went off to NYC for repair. I bought the Adorama insurance when I bought the camera and it was sent out on a Friday and I had it back the next Thursday. It did have to make a return trip to the Big Apple a few weeks later when pixels on the viewfinder started failing but it spent one day there getting a new monitor installed and came back just fine.

Everything was done for free except I paid out of pocket to get it flown back a day sooner on each trip.

The coolest part was that it's kind of like having a new car and getting that first ding in the body. I treated it like a delicate little flower at first and after it fell I treated it like another hammer in my toolbox and it keeps on working just fine.

Modern cameras are tough critters and hard to kill was my lesson learned. The only visible sign of the fall on the camera body was the torn up rubber eyepiece. And if someone would have told me that the lens would have taken that fall and not even gotten scratched, much less continue to focus and function perfectly I would thought they were insane.

It's all working fine this morning like nothing ever happened.
Yes extended coverage at the retailer is an option and one I should have taken :) The camera which Nikon has asked I send in to have checked although it seems to be fine will be covered by Nikon no matter the damage as it's new. The lens is newer so I'm hoping once they discover that it might be covered as well!? Wish me luck.
 
Just a side note. Somebody sells people in Canada these types of policies. I say that because all over the world there are people who don't own homes or cars or have homeowners' insurance who insure valuable computers, cameras, jewelry, hockey card collections and whatever else and insuring things is what insurance companies do. Musicians insure their fingers. It's just a matter of finding a company who can write the policy. Where one lives may not even matter given that the policy I have is a stand-alone insurance and not tied to any other coverage I have.

Hope you find something soon, Steven
Yes, added riders for valuable goods very much available in Canada -- in this instance it's what they cover that I'm having an issue with. If my camera is stolen or my apt burns down with the camera gear inside I'm covered. Drop it in a marsh, not covered -- but I know people with such coverage, in Canada. Still on the hunt :)
 
Steven,

I’m not sure where you live, but I live in British Columbia and have my photo gear – used for personal use only - listed on our “renter’s policy” (for this purpose the same as “home owner’s” policy) from Wawanesa. There is a $500 deductible per occurrence, and the annual cost is 2.5% for digital camera bodies, 2% for lenses and other photo gear for replacement value (not a depreciated value). Reading the policy defines “loss” quite broadly. I’ve asked the broker about “mysterious loss” such as disappearance from a locked car and if the gear ended up at the bottom of a lake. Both times, I was assured that the insurance would cover the loss. That doesn’t mean there might not be an argument about it but it would be insured.

Note that I was cautioned that if the gear was used commercially the policy would not apply, zero tolerance. Also, I’m new to Canada, but my understanding is that insurance can vary quite a bit from province to province.

Fortunately, I have not had to submit a claim for the photo gear.

I know that many would think the cost is expensive, but I’ve lived through two dwelling fires. When insurance is needed, it sure is nice to have.

Best of luck to you!

Dan
Thanks. I'm going to start using the language "mysterious loss" in my conversations with insurance companies, but again when I've used specifics when discussing what's covered for my premium there is no hesitation to say no for damage in use UNLESS I'm a professional photographer (defined differently by a few companies but all essentially have a high % of income from photography as the benchmark).
 
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