Excellent point, John. I personally know a lot more beginner to intermediate photographers that own a Z8 than the number of the same owning a Z9. The typical professional or advanced Z owner is also a bit more forgiving of focus issues because they have so many ways to choose to focus and get the shot. I think advanced photographers more routinely push their cameras to the performance limits, so they aren't surprised when they hit or exceed what a camera can do - or they readily experiment with other techniques to get what they want.
I wouldn't disagree that there is sometimes something to this, but when talking about the particular kinds of issues people tend to talk about with regard to AF in Z8/9 the thing is that most of these issues concern operations which are to a large degree out of the user's hands. In particular many of these sorts of discussions concern subject detection and while there are some ways that a user can mess up and make SD a lot more difficult for their camera, generally speaking it's a case where the user hits a button and the SD either focuses or it doesn't.
Also noteworthy are the issues that I, ajrmd, Horshack on DPR, and others have been able to demonstrate, where the SD
does show focus but the focus is actually on a completely different plane - something it does very consistently at ~EV6 and below. That is a whole other can of worms.
I always like to go back to the different experiences we saw people report with the z7ii because there were some pretty compelling dynamics at play there. This was a camera which a lot of people said couldn't reliably AF with motion, meanwhile others said the same sort of things as we're talking about here: it was a matter of differences in skill, etc. I was considering upgrading my old Nikon to mirrorless so I paid close attention. I eventually decided to trust the "it's a skill issue" side and got the camera, only to be disappointed in the AF.
In particular, two videos stood out to me. One was Jarod Polin trying to use SD to shoot a kid going down a slide and it just wouldn't stay with the kid. He's a controversial figure, but there's little question of his skill with a camera. I went and put my kid on the slide in the same way and my Z7ii wouldn't do it, either.
A second was a video Ricci made after the Z7ii's update that was supposed to improve subject tracking. He took the camera outside on a dark night under some streetlights so that there was some light but it was still very, very dark for a camera. He put the camera on a tripod and then had it AF on him as he walked towards the camera in that very poor light, and it was totally flawless. It was amazing. Yet with the same firmware and the same settings my Z7ii couldn't do it in good daylight. We're just talking about a camera on a tripod here, using SD - it's almost impossible to think of where user skill could come into the picture.
Why the difference, then? I don't know. I still wonder about the possibility that Nikon is at times substituting ICs for theoretically equivalent ones depending on supply factors and that some of these are performing slightly differently, especially with different firmware revisions. This is not that unusual a thing for a manufacturer to do to help keep production up when supply or cost issues crop up. This could also explain why we had that weird situations where SOME Z8s, but not all, had a green tint problem.