z9 Failure

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Each exotic lens as i understood is usually assembled by hand by one person or used to be one person.
As to what components come from China or else ware i don't know exactly.

Without getting into the technical details of general trade...

When a country like Japan, USA, or Germany says "Made in our Country" the legal requirement is that all or virtually all of the product was made in said country.

They're not putting Chinese glass in a product that says Made in Japan.
 
Without getting into the technical details of general trade...

When a country like Japan, USA, or Germany says "Made in our Country" the legal requirement is that all or virtually all of the product was made in said country.

They're not putting Chinese glass in a product that says Made in Japan.
I would like to think so ?
 
Without getting into the technical details of general trade...

When a country like Japan, USA, or Germany says "Made in our Country" the legal requirement is that all or virtually all of the product was made in said country.

They're not putting Chinese glass in a product that says Made in Japan.

As or June 2020
  • The D6, D5, and Df FX bodies are made and assembled in Sendai, Japan.
  • The D610, D750, and D850 FX bodies, all Z bodies, all DX bodies, Coolpix cameras, and some DX and FX lenses are made and assembled in Ayuthaya, Thailand. Nikon has said they have added production in nearby Laos, though this seems to be mostly parts or sub-assembly production.
  • High specification glass and lenses are made and assembled in Tochigi, Japan.
  • A few lenses are produced in China.
Parts for these products (e.g. LCDs, sensors, semiconductors, etc.) may come from other vendors, places, and countries.
 
As or June 2020
  • The D6, D5, and Df FX bodies are made and assembled in Sendai, Japan.
  • The D610, D750, and D850 FX bodies, all Z bodies, all DX bodies, Coolpix cameras, and some DX and FX lenses are made and assembled in Ayuthaya, Thailand. Nikon has said they have added production in nearby Laos, though this seems to be mostly parts or sub-assembly production.
  • High specification glass and lenses are made and assembled in Tochigi, Japan.
  • A few lenses are produced in China.
Parts for these products (e.g. LCDs, sensors, semiconductors, etc.) may come from other vendors, places, and countries.
In addition, components are made in a wide range of countries. Hikari Glass, the subsidiary that makes lens elements, is located in both China and Japan. There are a number of chips in the cameras and lenses, normally made in China, Korea, and Taiwan. Batteries are made in Korea and China.

The rules for country of origin are very technical. There is not a single descriptor because it depends on the percentage of components, value, and assembly that takes place in a given country. All of these terms are based on negotiated trade agreements, so it is possible a supplier or sub-assembly location can account for a very small percentage but still dictate country of origin.
 
In addition, components are made in a wide range of countries. Hikari Glass, the subsidiary that makes lens elements, is located in both China and Japan. There are a number of chips in the cameras and lenses, normally made in China, Korea, and Taiwan. Batteries are made in Korea and China.

The rules for country of origin are very technical. There is not a single descriptor because it depends on the percentage of components, value, and assembly that takes place in a given country. All of these terms are based on negotiated trade agreements, so it is possible a supplier or sub-assembly location can account for a very small percentage but still dictate country of origin.
Thank you Eric, for further insight.
I was also of the opinion but could be wrong, that at some time the battery internals are made in Japan then shipped and finsihed in China then shipped to where ever.
 
Without getting into the technical details of general trade...

When a country like Japan, USA, or Germany says "Made in our Country" the legal requirement is that all or virtually all of the product was made in said country.

They're not putting Chinese glass in a product that says Made in Japan.
Certainly not true in the case of mechanical watch manufacture in Germany. The Government and trade does not have a legal standard, like the Swiss do in order to have "Swiss Made" printed on the dial or case. The only exception seems to be the city of Glashutte in Germany with a provenance that the German government wants to protect. I believe the legal (inferred) requirement is that over 50% (value added) of said watch is designed/manufactured/sourced/assembled in Glashutte. A complicated affair. Otherwise, one could assemble a watch in Germany with a Swiss sourced movement and all other parts from China and stamp the dial and case with "Made in Germany". Misleading perhaps but not breaking any gov't or trade laws.
 
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Certainly not true in the case of mechanical watch manufacture in Germany. The Government and trade does not have a legal standard, like the Swiss do in order to have "Swiss Made" printed on the dial or case. The only exception seems to be the city of Glashutte in Germany with a provenance that the German government wants to protect. I believe the legal (inferred) requirement is that over 50% (value added) of said watch is designed/manufactured/sourced/assembled in Glashutte. A complicated affair. Otherwise, one could assemble a watch in Germany with a Swiss sourced movement and all other parts from China and stamp the dial and case with "Made in Germany". Misleading perhaps but not breaking any gov't or trade laws.

Its all specific to different countries all around the world. We get some Chinese vegetables Via NZ as a get around.

Back on Topic

How is your Z9.............any issues
 
The Z9 ISSUE

When did all this Z9 issue really start or escalate.
Why is it on only some units not all.
Is it more with later manufactured units not early batches ?
Is the issue either partial, progressive to or full Brick type
What seems to be the current suspected or known cause......
Is it compounded or caused with each update added

Why is is mostly later units or new arrivals.
I know the dirty electricity in my street plays havoc at times that can cause general download issues at times.
Is it purely software related
Is it running out of RAM in certain modes, or is it a few suspect RAM or such components that have sprinkled through into production.
Has there been a component manufacture change that has introduced an issue.

Is it that a batch of faulty electronic components have sprinkled through which explains the spasmodic issue and the cure being a full mother board replacement, i mean pulling out and repairing or modifying a mother board is expensive and is a unique skill usually dealt with modified exchange boards.
Why do some newly arrived units have the issue.
Is it software corruption, in which case reformatting should fix it but it doesn't.
Chip manufacturing as we have been led to believe has been challenging.
My washing machine manufacturer has had an overwhelming amount of electronic issues.
My new Toyota has had several Logic and or electronic sensor issues.

Bottom Line, its very concerning.

I will hold of on doing the latest firmware update until more is known.

Nikon has stood up and supported its customers in the past i am certain they will again.

Bewildered, i really don't like the new world as much.

Only an opinion
 
As I posted earlier in this thread, my Z9 was one of the 4 Bricks after the Velocity Invitational event 2 weeks ago – Sammy’s Cameras in San Francisco has received the camera back from Nikon and is shipping it to me. Sammy’s sent me a summary of the repair as stated by Nikon – Reviewing the list below it looks like a lot of the internal components were replaced – when reading the list below keep in mind, I had the camera for 10 days prior to its catastrophic failure

Moderate Repair Service

RPL Image CTL PCB
CKD Bayonet Mount
CKD Auto Focus Operation
CKD View-Finder
CKD VR System
CKD Flash Operation
General Check & Clean


Honestly, I am not sure what most of the components listed above are, but … I’m hoping that Nikon didn’t take a “shotgun approach and replaced everything, but actually diagnosed the problem and repaired/replaced it accordingly.

I’m going to give Nikon the benefit of the doubt, but after such a massive failure my confidence has taken a hit
 
As I posted earlier in this thread, my Z9 was one of the 4 Bricks after the Velocity Invitational event 2 weeks ago – Sammy’s Cameras in San Francisco has received the camera back from Nikon and is shipping it to me. Sammy’s sent me a summary of the repair as stated by Nikon – Reviewing the list below it looks like a lot of the internal components were replaced – when reading the list below keep in mind, I had the camera for 10 days prior to its catastrophic failure

Moderate Repair Service

RPL Image CTL PCB
CKD Bayonet Mount
CKD Auto Focus Operation
CKD View-Finder
CKD VR System
CKD Flash Operation
General Check & Clean


Honestly, I am not sure what most of the components listed above are, but … I’m hoping that Nikon didn’t take a “shotgun approach and replaced everything, but actually diagnosed the problem and repaired/replaced it accordingly.

I’m going to give Nikon the benefit of the doubt, but after such a massive failure my confidence has taken a hit

It looks like they replaced a PCB and checked a bunch of other stuff. For your sake I hope the camera now works flawlessly to restore your confidence in it.
 
As I posted earlier in this thread, my Z9 was one of the 4 Bricks after the Velocity Invitational event 2 weeks ago – Sammy’s Cameras in San Francisco has received the camera back from Nikon and is shipping it to me. Sammy’s sent me a summary of the repair as stated by Nikon – Reviewing the list below it looks like a lot of the internal components were replaced – when reading the list below keep in mind, I had the camera for 10 days prior to its catastrophic failure

Moderate Repair Service

RPL Image CTL PCB
CKD Bayonet Mount
CKD Auto Focus Operation
CKD View-Finder
CKD VR System
CKD Flash Operation
General Check & Clean


Honestly, I am not sure what most of the components listed above are, but … I’m hoping that Nikon didn’t take a “shotgun approach and replaced everything, but actually diagnosed the problem and repaired/replaced it accordingly.

I’m going to give Nikon the benefit of the doubt, but after such a massive failure my confidence has taken a hit
Out of interest I googled the phrase "Image CTL PCB". The first hit had be thinking this must be another Z9 failure. Until I noticed the post was dated 2005....

 
Alistair.
Not sure what you are referring to. Bill was one of the four z9s that failed earlier this month at Laguna Seca. This is a list supplied by Nikon USA as to what parts they replaced and or cleaned. I have my z9 back from Nikon USA but no list of what was done. I’ll be using my z9 this coming weekend on a shoot in Austin Tx. I’ll keep this site informed if I have any problems. Dennis Gray
 
@o, i think we have no idea if this is "a problem" or not. yes, having a cluster of issues is of concern, but statistically it's not significant and we have no idea what actually happened there.
I hear you and understand we are short of information.

However

If it was a C grade product then i would say suck it up buttercup
If it was a B grade product i would be concerned and pay attention and wait for action.
If its an A grade BEST EVER flagship professional product then there are NO EXCEPTIONS, NO EXCUSES .........PERIOD.
With the incidents and issues to hand on this level camera its already to much.

The Z9 is a flagship of flagship top of the line single digit professional model camera not a DFc or a D600 or point an shoot.
The Z9 camera is assembled - made in Thailand not Japan.
The Money Nikon has made recently even on the back of the Z9 and all that comes with it, they should spend more money and build a bullet proof A grade product as described.

The Z9 is supposed to be revolutionary or hailed as a D5 D6 D850 killer and mirror less is the end all to end all.
Yet we are seeing some entry level consumer grade manufacturing and design issues. here we go D600 days.

First we lag on delivery Ok, then we lag on focus performance OK hope it gets better, then we have DOA and a spate of issues in cases requiring a mother board replacement which is very telling and frightening in itself especially if you a year or two out of warranty.........then we have a camera that may have vulnerabilities emerging suddenly, its like Russian roulette, in which chamber is the bullet.

You just paid $8000 to do a African Safari trip with your group, and you get there and you have more issues than Ben Hur had with flat lyres on his chariot at the start of the race.

Go gently on C graders
Go very nicely but firm on B graders
Go very hard on A graders who should know better.

I think we have seen maybe just the beginning of something, sorry to say.
I recall being warned a long time ago to not screw up the download and updates as it in cases may damage ? the software or ? your mother board..........whatever that means?? that resonates with me.

Upset you bet

Only an opinion
 
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It looks like they replaced a PCB and checked a bunch of other stuff. For your sake I hope the camera now works flawlessly to restore your confidence in it.
Yes they replaced the pcb. The question is did they test it and find a failure or did they just change it out to expedite the repair and save the diagnostic cost?
 
The Z9 ISSUE

When did all this Z9 issue really start or escalate.
Why is it on only some units not all.
Is it more with later manufactured units not early batches ?
Is the issue either partial, progressive to or full Brick type
What seems to be the current suspected or known cause......
Is it compounded or caused with each update added

Why is is mostly later units or new arrivals.
I know the dirty electricity in my street plays havoc at times that can cause general download issues at times.
Is it purely software related
Is it running out of RAM in certain modes, or is it a few suspect RAM or such components that have sprinkled through into production.
Has there been a component manufacture change that has introduced an issue.

Is it that a batch of faulty electronic components have sprinkled through which explains the spasmodic issue and the cure being a full mother board replacement, i mean pulling out and repairing or modifying a mother board is expensive and is a unique skill usually dealt with modified exchange boards.
Why do some newly arrived units have the issue.
Is it software corruption, in which case reformatting should fix it but it doesn't.
Chip manufacturing as we have been led to believe has been challenging.
My washing machine manufacturer has had an overwhelming amount of electronic issues.
My new Toyota has had several Logic and or electronic sensor issues.

Bottom Line, its very concerning.

I will hold of on doing the latest firmware update until more is known.

Nikon has stood up and supported its customers in the past i am certain they will again.

Bewildered, i really don't like the new world as much.

Only an opinion
“O,”

Thank you for asking the important questions.

I can speak as the owner of one Z9, purchased in my home country of Canada, in January.

You asked:

When did all this Z9 issue really start or escalate. For me, I noticed it in the first couple of months after purchasing the camera. Probably about shutter count 15,000 or so.
Why is it on only some units not all. Obviously, none of us know.
Is it more with later manufactured units not early batches ? Unknown.
Is the issue either partial, progressive to or full Brick type For me, the camera locked up. (It never “bricked.”) No amount of button pushing did anything except to turn the power off and wait about 30 seconds. I’d then hear a click (I presume the dust shield closing) and the top LCD would revert to its “off” style display. I then could turn the power on and the camera was back to normal. That happened about 10 times by the end of September, about 500,000 on the shutter count. One time, the power off and wait 30 seconds did not cause the camera to turn off. That time, I waited about 2 minutes (an eternity when missing a lot of good action shots!) and I then removed the battery, waited about 15 seconds, inserted the battery, turned the power on, and all was normal again.
What seems to be the current suspected or known cause...... Before Frim ware 2.11 I assumed it was user error of some sort. I suspected that I had bumped a button or two causing the problem, probably when I was turning the camera from horizontal to vertical or back. When FW 2.11 was released to fix the issue of camera lock ups, I was elated thinking that Nikon found and fixed a flaw. Within a week of 2.11 in the camera, same problem. Honestly, I suspect there is some correlation to some combination of buttons or other controls being used at the time it locks up. Even if only turning the camera from horizontal to vertical or back. I’ve never simply looked at the camera and noticed it. I was always handing the camera or lens, running from one location to the next, always doing something active when it locked up.
Is it compounded or caused with each update added Not for me. It seems to be rather “regular.” Maybe as frequent as once per week, maybe as “few” shutter counts as 25,000 to as many as 75,000. I’ve also gone two or so months without it occurring.
Why is is mostly later units or new arrivals. Is that known?
I know the dirty electricity in my street plays havoc at times that can cause general download issues at times. I don’t know about causation, but for most if not all cases I experienced lock ups, I was in an area near a cell tower and extensive live video coverage. I’m sure there was plenty of radio noise in the area.
Is it purely software related I doubt anyone reading this knows.
Is it running out of RAM in certain modes, or is it a few suspect RAM or such components that have sprinkled through into production. Ram? I have no idea. Buffer? In my case, using High efficiency* I’ve never run out of buffer.
Has there been a component manufacture change that has introduced an issue. Having received my Z9 in January, and experiencing the issue, I doubt that is the lone cause.

Is it that a batch of faulty electronic components have sprinkled through which explains the spasmodic issue and the cure being a full mother board replacement, i mean pulling out and repairing or modifying a mother board is expensive and is a unique skill usually dealt with modified exchange boards. Unknown.
Why do some newly arrived units have the issue. I’m not sure the inference in the question is a valid one. The question infers that some new units don’t have the issue. Maybe they all do under the proper conditions. I did an informal poll on another site and no respondent had as much use as I’ve put my camera through. Many users may not have had time to experience something that happens only rarely, at least in my case. True, I’d rather it didn’t happen at all, and I had one comment from a well-respected pro who said “If the camera locks up at 500,000 then it's not pro quality.” I have to agree.
Is it software corruption, in which case reformatting should fix it but it doesn't. If you mean firmware, and the problem lies there, then maybe, but I’ve updated promptly every time there was a firmware update. I’ve experienced lockups with all but maybe the first, maybe the second version and I wasn’t using the camera much then. If it’s in the firmware, it’s there consistently. I suppose it could be a firmware bug that is so rarely encountered that’s not repeatable when one wants to demonstrate the issue. I can understand that it would be a challenge to fix if Nikon can’t find the problem, let alone the source or cause of the problem. If you mean “reformatting” memory cards, I’ve always reformatted at the end of every day, in camera.

Bottom Line, its very concerning. Yes

Dan
 
As I posted earlier in this thread, my Z9 was one of the 4 Bricks after the Velocity Invitational event 2 weeks ago – Sammy’s Cameras in San Francisco has received the camera back from Nikon and is shipping it to me. Sammy’s sent me a summary of the repair as stated by Nikon – Reviewing the list below it looks like a lot of the internal components were replaced – when reading the list below keep in mind, I had the camera for 10 days prior to its catastrophic failure

Moderate Repair Service

RPL Image CTL PCB
CKD Bayonet Mount
CKD Auto Focus Operation
CKD View-Finder
CKD VR System
CKD Flash Operation
General Check & Clean


Honestly, I am not sure what most of the components listed above are, but … I’m hoping that Nikon didn’t take a “shotgun approach and replaced everything, but actually diagnosed the problem and repaired/replaced it accordingly I’m going to give Nikon the benefit of the doubt, but after such a massive failure my confidence has taken a hitNot an A grade product


I have issues but not yet a full failure, i have little confidence left
 
Talking about weirdness in my Z9? Here my part. My bird set is only paired to the 600FL with FTZ2
I was one of elected having replaced the dust courtain, to start.
Until 2.1 the only weird attitude was that , sometimes, having the 3d on the AF-ON button and no AF area on the shutter button, the camera was deciding to set the main AF area in single point removing my choice of the 3d.
With the 3.0, setting the DISP to Dynamic Area S or M, while pressed , was starting in 3d (set in the AF-ON) istead of the dynamic,for a couple of second, and after working correctly. To do the same issue everytime was released and pressed again.
I came back to 2.1 because with my set, the AF is much more reliable. (I had the proof today).
And, the camera started again to reset the main AF by itself (twice in 3hr ish). And...
Several times the custom buttons did not reacted at all to pression. Switched off and on, everything work, but.....
Once , I put in vertical and the shutter button was not giving sign of life, even if the camera was focusing fine. Switched off/on, all good.
Heading to the car, the bitter taste.
Again, only one time, I got the Erroe message that I had with the dust courtain , the one that ask to press the shutter speed to reset.
I'm not very happy..
or, I should! Didn't freeze yet! :)
Joking, but.. not happy
Simone
 
“O,”

Thank you for asking the important questions.

I can speak as the owner of one Z9, purchased in my home country of Canada, in January.

You asked:

When did all this Z9 issue really start or escalate. For me, I noticed it in the first couple of months after purchasing the camera. Probably about shutter count 15,000 or so.
Why is it on only some units not all. Obviously, none of us know.
Is it more with later manufactured units not early batches ? Unknown.
Is the issue either partial, progressive to or full Brick type For me, the camera locked up. (It never “bricked.”) No amount of button pushing did anything except to turn the power off and wait about 30 seconds. I’d then hear a click (I presume the dust shield closing) and the top LCD would revert to its “off” style display. I then could turn the power on and the camera was back to normal. That happened about 10 times by the end of September, about 500,000 on the shutter count. One time, the power off and wait 30 seconds did not cause the camera to turn off. That time, I waited about 2 minutes (an eternity when missing a lot of good action shots!) and I then removed the battery, waited about 15 seconds, inserted the battery, turned the power on, and all was normal again.
What seems to be the current suspected or known cause...... Before Frim ware 2.11 I assumed it was user error of some sort. I suspected that I had bumped a button or two causing the problem, probably when I was turning the camera from horizontal to vertical or back. When FW 2.11 was released to fix the issue of camera lock ups, I was elated thinking that Nikon found and fixed a flaw. Within a week of 2.11 in the camera, same problem. Honestly, I suspect there is some correlation to some combination of buttons or other controls being used at the time it locks up. Even if only turning the camera from horizontal to vertical or back. I’ve never simply looked at the camera and noticed it. I was always handing the camera or lens, running from one location to the next, always doing something active when it locked up.
Is it compounded or caused with each update added Not for me. It seems to be rather “regular.” Maybe as frequent as once per week, maybe as “few” shutter counts as 25,000 to as many as 75,000. I’ve also gone two or so months without it occurring.
Why is is mostly later units or new arrivals. Is that known?
I know the dirty electricity in my street plays havoc at times that can cause general download issues at times. I don’t know about causation, but for most if not all cases I experienced lock ups, I was in an area near a cell tower and extensive live video coverage. I’m sure there was plenty of radio noise in the area.
Is it purely software related I doubt anyone reading this knows.
Is it running out of RAM in certain modes, or is it a few suspect RAM or such components that have sprinkled through into production. Ram? I have no idea. Buffer? In my case, using High efficiency* I’ve never run out of buffer.
Has there been a component manufacture change that has introduced an issue. Having received my Z9 in January, and experiencing the issue, I doubt that is the lone cause.

Is it that a batch of faulty electronic components have sprinkled through which explains the spasmodic issue and the cure being a full mother board replacement, i mean pulling out and repairing or modifying a mother board is expensive and is a unique skill usually dealt with modified exchange boards. Unknown.
Why do some newly arrived units have the issue. I’m not sure the inference in the question is a valid one. The question infers that some new units don’t have the issue. Maybe they all do under the proper conditions. I did an informal poll on another site and no respondent had as much use as I’ve put my camera through. Many users may not have had time to experience something that happens only rarely, at least in my case. True, I’d rather it didn’t happen at all, and I had one comment from a well-respected pro who said “If the camera locks up at 500,000 then it's not pro quality.” I have to agree.
Is it software corruption, in which case reformatting should fix it but it doesn't. If you mean firmware, and the problem lies there, then maybe, but I’ve updated promptly every time there was a firmware update. I’ve experienced lockups with all but maybe the first, maybe the second version and I wasn’t using the camera much then. If it’s in the firmware, it’s there consistently. I suppose it could be a firmware bug that is so rarely encountered that’s not repeatable when one wants to demonstrate the issue. I can understand that it would be a challenge to fix if Nikon can’t find the problem, let alone the source or cause of the problem. If you mean “reformatting” memory cards, I’ve always reformatted at the end of every day, in camera.

Bottom Line, its very concerning. Yes

Dan
Sorry to hear of your experience.
With Dirty electricity i mean your downloading on your desktop and the power from the street can go up or down a little and trip your power board half way through a download that will be ok other times weirded out.
 
Alistair.
Not sure what you are referring to. Bill was one of the four z9s that failed earlier this month at Laguna Seca. This is a list supplied by Nikon USA as to what parts they replaced and or cleaned. I have my z9 back from Nikon USA but no list of what was done. I’ll be using my z9 this coming weekend on a shoot in Austin Tx. I’ll keep this site informed if I have any problems. Dennis Gray
Apologies Dennis, my post is not very clear. Did you open the DPR link?
 
Talking about weirdness in my Z9? Here my part. My bird set is only paired to the 600FL with FTZ2
I was one of elected having replaced the dust courtain, to start.
Until 2.1 the only weird attitude was that , sometimes, having the 3d on the AF-ON button and no AF area on the shutter button, the camera was deciding to set the main AF area in single point removing my choice of the 3d.
With the 3.0, setting the DISP to Dynamic Area S or M, while pressed , was starting in 3d (set in the AF-ON) istead of the dynamic,for a couple of second, and after working correctly. To do the same issue everytime was released and pressed again.
I came back to 2.1 because with my set, the AF is much more reliable. (I had the proof today).
And, the camera started again to reset the main AF by itself (twice in 3hr ish). And...
Several times the custom buttons did not reacted at all to pression. Switched off and on, everything work, but.....
Once , I put in vertical and the shutter button was not giving sign of life, even if the camera was focusing fine. Switched off/on, all good.
Heading to the car, the bitter taste.
Again, only one time, I got the Erroe message that I had with the dust courtain , the one that ask to press the shutter speed to reset.
I'm not very happy..
or, I should! Didn't freeze yet! :)
Joking, but.. not happy
Simone
WOW

What ever happened to photography

For me I think things have gotten somewhat to technical, to customizable, to complicated, i need to concentrate before hand more on this computer to take my images than i do on actual photography, unfair to say this, yes but sorry that's the way i feel.

Only an opinion
 
“Brick” as Bill and I used the word described a camera that progressively lost its ability to utilize its commands and features. By the time the weekend was over both cameras were totally dead, black, absolutely no response to any user input. In effect a “Brick”. Bill’s camera was less than ten days old and my z9 was purchased in late August. For anyone interested you can return to earlier entries in this post and go over our inputs for our history. Dennis Gray
 
well, it appears they checked the other components 🤷‍♂️
True but what's involved in a check? Are they in depth checks across a wide variety of conditions or just a simple pass/fail?

That's not to say that they won't send his PCB back to Nikon engineers for further investigation. It might just be something that's not practical in a timely manner.
 
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