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I am not NPS. I think I was lucky that I acted quickly and UPS was able to get the camera to Nikon first thing Monday morning. I only live 70 miles away from the repair center.
are you checking the status here? https://repair.nikonusa.com/en/approval/ApprovalLogin
Which service center is that?
us?
I can't check it there because they haven't emailed me yet with service order number etc. I'm assuming it will get checked in today or Monday.
There is Nikon service center in CA and another in NY.
ah, i see. either they haven't checked it in yet or the email didn't go out correctly or it went to your spam or something.
Did you check your spam folder? I would have thought you'd have gotten the acknowledgment email by now.
Not in spam, I assume they are swamped! I'm sure I'll get the checked in email soon.
I think you got a raw deal compared to me. Mine was also delivered on 6/27 but I got the email before noon on 6/28.
You only have to approve the repair if they are charging you.This is my first time dealing w/ Nikon service, so am curious about something: do you have to approve the warranty/good-will repair before they'll actually do the work? I.e, if you sent your Z8 in, and didn't acknowledge the repair, will it just sit there, or will Nikon just go ahead and make the fix and send it back to you, without you having to do anything?
I finally got that acknowledgement email from them yesterday (camera got delivered on Tuesday), and I guess it's now in the queue for repair... here's hoping a ton of people didn't approve the repair before me, their cameras are just sitting there, while mine is getting done
I've had to approve Nikon repairs in the past before the work would start, but those were ones where I had to pay for the service. My Z8 repair was a no cost service, and the repair work began without me having to approve the estimate.This is my first time dealing w/ Nikon service, so am curious about something: do you have to approve the warranty/good-will repair before they'll actually do the work? I.e, if you sent your Z8 in, and didn't acknowledge the repair, will it just sit there, or will Nikon just go ahead and make the fix and send it back to you, without you having to do anything?
I finally got that acknowledgement email from them yesterday (camera got delivered on Tuesday), and I guess it's now in the queue for repair... here's hoping a ton of people didn't approve the repair before me, their cameras are just sitting there, while mine is getting done
Dang it... I'm not NPS, so need any advantage I can getYou only have to approve the repair if they are charging you.
In this case there is no need to approve it.
you'll get this when they log your camera in. note the highlighted textThis is my first time dealing w/ Nikon service, so am curious about something: do you have to approve the warranty/good-will repair before they'll actually do the work?
